Goodwill Industries of Northeast Texas Inc. consist of 13 retail stores and an Goodwill Outlet store. Each store contributes to the overall success of Goodwill’s Mission to improve the quality of life for individuals through our life changing Workforce programs designed for people with disabilities and/or disadvantages. The Store of the Year Award was created to recognize the store whose manager and employees have exhibited exceptional job performance and growth throughout the year. Having 14 extraordinary store to choose from, the task of selecting the store of the year, is very difficult. This year, because of their continuous growth in all areas of the store we recognize the Durant store as Store of the Year.
The criteria used to evaluate the stores for Retail Store of the Year includes providing excellent customer service, teamwork, low employee turnover and continuous growth in sales and customer count over the previous year. The stores are also graded according to the visual appearance of the store including cleanliness, organization, displays and merchandising.
Achieving this honor also requires a manager and store employees that are committed to Goodwill’s mission to employ a diverse workforce and provide opportunities for individuals with barriers to employment.
The store employees must participate in safe work practices and always demonstrate ethical work standards. It also requires a manager that is passionate, energetic and has excellent leadership skills. A manager that is motivated to have the very best store possible, pushes each week to do better than the week before. A manager that ensures everybody is on board to do what needs to be done to take the store over the top.
Stephanie is that manager with a mindset to build the Durant store into a Million Dollar store. She is a positive role model that is committed to Goodwill’s mission.
In 2019, under the management of Stephanie Weaver, the Durant store met these criteria. She set goals for the store and ensured all employees are aware of those goals and strives each day to accomplish them. The employees work together as a team to ensure our customers and donors received the best service possible. They also work as a team to maintain a store that is well-organized, pleasant and inviting enough to keep our
customers coming back. The balance between knowledgeable store employees and a customer friendly environment is part of what make the Durant store so successful.
In 2019, Durant employees eagerly served a total of 55,035 customers, an increase of 2,868 customer over the previous year. These customers spent an average of $14.78 each, resulting in sales revenue of $813,666.85. The store finished the year with an increase, over the previous year, of $90,076.13. Because of these accomplishments we are proud to present the 2019 Retail Store of the Year Award to Stephanie Weaver and her retail team. Congratulations on a job well done!